At Heritage Staples, ordering refined, old money–inspired fashion should feel effortless from the moment you check out to the day your pieces arrive. Our shipping process is designed to be clear, dependable, and thoughtfully handled, so you always know what to expect.

We ship all orders within the United States and currently deliver exclusively to U.S. addresses. Every order is carefully prepared and packed before it leaves our facility, with attention to detail that reflects our standards.

Order preparation and delivery timeline

• Processing time: Orders are prepared within 1–2 business days before dispatch.
• Transit time: Once shipped, delivery usually takes 3–7 business days.
• Total delivery time: Most orders arrive within 4–9 business days from the date of purchase.

Our daily order cut-off time is 2:00 PM (GMT-05:00) Eastern Standard Time (New York), Monday through Saturday. Orders placed after this time are processed on the next business day.

Tracking your order
As soon as your order has been dispatched, you will receive a confirmation email containing your tracking details. This allows you to follow your shipment every step of the way until it reaches your door.

Delivery updates
While we work hard to meet the timelines above, occasional delays may occur during high-demand periods or due to factors such as weather or logistical disruptions. If this happens, we will keep you informed so you are never left guessing.

Need assistance?
If you have any questions about shipping or your delivery, our support team is ready to help. Please contact us at info@heritagestaples.com, and we will be happy to assist you.